Refund Policy

Last updated: May 2026

This Refund Policy explains how refunds and cancellations work for paid FileHub services available at usefilehub.com.

1. Free Service

FileHub offers free file transfer features with basic limits. No refund applies to free use of the service.

2. Paid Subscriptions

FileHub may offer paid subscription plans that unlock additional features such as longer link expiration, higher upload limits, increased usage, or premium sharing options.

3. Cancellations

You may cancel your paid subscription at any time. After cancellation, you will continue to have access to paid features until the end of your current billing period, unless otherwise stated during checkout.

4. Refund Eligibility

Because FileHub provides digital services and file transfer functionality immediately after purchase, payments are generally non-refundable once access to paid features has been provided.

However, we may review refund requests on a case-by-case basis, especially where:

• You were charged in error
• You experienced a technical issue that prevented use of paid features
• A duplicate payment was made
• Required by applicable law or payment provider rules

5. Abuse and Policy Violations

Refunds may be denied if an account or purchase is connected to abuse, fraud, prohibited content, misuse of the service, chargeback abuse, or violation of our Terms of Service.

6. Payment Processor

Payments may be processed by a third-party payment provider. Refund handling, billing support, tax handling, and payment disputes may also be subject to that provider’s policies.

7. Requesting a Refund

To request a refund, contact us at support@usefilehub.com with your purchase email, payment date, and reason for the request.

8. Changes to This Policy

We may update this Refund Policy from time to time. Continued use of FileHub after updates means you accept the revised policy.

FileHub • usefilehub.com